您的健康和安全始终是皇冠app安卓下载安装的第一要务
患者常见问题解答
- 医院干净安全吗?
皇冠app安卓下载安装的医院干净安全,一如既往! One of the core elements of properly managing infectious diseases is the cleanliness of our physical facility. We partner with a national environmental services vendor to keep our hospital current on the most effective cleaning and disinfection protocols available in healthcare today. General Cleaning Procedures increasing the focus on high-touch areas including but not limited to Emergency Rooms, 游说团体, 等候区, 自助餐厅, 走廊, 电梯和公共厕所. The vendor stays aligned with facility leadership to stay apprised of COVID-19 procedures.
- Do you have the supplies and capacity to accommodate my procedure?
Our clinical teams will conduct twice daily "go/no-go" meetings in which they will review crucial supplies such as PPE, 药物, 血, space and staffing to ensure that we have enough to comfortably care for those undergoing elective/non-urgent procedures AND accommodate our normal emergency care and potential COVID-19 patients.
皇冠app安卓下载安装的日程安排没有排满. 这是为了你我的安全.
- Do you have enough staff to resume elective/non-urgent procedures?
Our team regularly monitors staffing levels to ensure a safe environment for all patients, 供应商和雇员. In addition, we screen all employees daily for COVID-19 symptoms. We are confident that we have the appropriate staff and providers to resume elective and non-urgent procedures while also accommodating our normal emergency care and potential COVID-19 patients.
- 我的经历会和过去一样吗?
Your experience in our facility may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health during the COVID-19 pandemic.
- 在手术过程中我应该期待些什么?
到达设施后, you will be asked the same standard screening questions and provided with a cloth mask (if you do not already have one). If you have your own mask or bandana to cover your mouth and nose, you can wear that.
截至12月7日, 2020, we are again operating under a zero-visitor protocol out of an abundance of caution, so your family member/spouse/friend/caregiver will not be permitted to enter the hospital. We will gather their contact information so we can follow up with them to provide an update after your procedure and share instructions for pick up at the same location.
You are going to be asked COVID-19 screening questions multiple times by multiple people, 直到你接受手术. 你可能会厌倦这些问题, 但皇冠app安卓下载安装向你保证,这是为了你的健康和安全, 还有皇冠app安卓下载安装的员工.
You may never see the faces of your care team members under their protective equipment. 皇冠app安卓下载安装对此感到遗憾, as the personal connections we have with our patients and community are what keep us going. However, this is an important precaution we are taking to protect you and our clinical staff.
- 在放映过程中会被问到什么问题?
The questions are part of our standard COVID-19 screening process and include asking if you have....
- 发热。
- 咳嗽
- 呼吸急促(气促)。
- 发冷
- 反复颤抖,浑身发冷
- 肌肉疼痛
- 头疼。
- 喉咙痛
- 味觉或嗅觉新丧失
Whenever you are asked, please answer these screening questions honestly. If your procedure has to be postponed, it will be just that: postponed. It does NOT mean it will be canceled, and we will work with you to reschedule as soon as possible.
- 我该如何准备手术呢?
如果你正在做外科手术, you will be asked to practice "safer at home" behaviors for seven (7) days to minimize potential exposure prior to your procedure. This means going a step further from social distancing -- trying only to leave your home for critical needs such as groceries or going to the pharmacy. If you need to leave for an essential purpose, you must wear a mask. You also will be asked to check your temperature twice a day during this seven-day period and report any result above 100°F to your provider. Finally, you will be tested for COVID-19 prior to your procedure as an additional precaution.
If you are having an imaging procedure, you will be screened and masked, but not tested for COVID-19.
- 我会接受COVID-19检测吗?
如果你正在做外科手术, you will be tested for COVID-19 prior to your procedure. 您的供应商将为测试下订单, and the hospital will reach out with instructions for scheduling. 如果你的测试结果是阳性的, 你的手术将延期, 你会得到有关护理的指示. If you are having an imaging procedure, you will be screened and masked, but not tested for COVID-19.
- Can my family member/spouse/friend/caregiver come with me to the facility?
现在不行. 截至12月7日, 2020, HRMC has transitioned back to a zero visitor protocol for all inpatients, 住院病人和门诊手术, 以及急诊部. 如果你有家人/配偶/朋友/看护者陪同, 他/她将被要求在车外等候. Their information will be taken so that they may be updated on your condition.
Exceptions made me made under special circumstances and are examined on a case-by-case basis. 这可能包括病重的家庭成员, 需要行动辅助的病人, 儿科患者, 或那些无行为能力或精神上不称职的人.
- 当我到达我的程序发生了什么?
当你到达设施的时候, you will be asked the same standard screening questions and provided with a cloth mask (if you do not already have one). If you have your own mask or bandana to cover your mouth and nose, you can wear that. All non-patient visitors must be 16 years of age or older and must have their own mask.
- 我是否会在COVID-19患者附近接受治疗?
We are not performing elective/non-urgent procedures on COVID-19 positive patients at this time.
所有传染病检测呈阳性的病人, 包括COVID-19, are isolated for treatment in accordance with Arizona health department and CDC guidelines. - If I have additional questions about my procedure, who should I contact?
如果您有任何问题,请致电928-855-8185与皇冠app安卓下载安装的团队联系.